Response Sheet

SHAREHOLDER SATISFACTION SURVEY – 2006-07

Response Sheet

Name: Email Id :

Address :

Folio No. DP ID No.* Client ID No.*

* Applicable for investors holding shares in electronic form

No. of equity shares held:

Holding Period:

a). Less than 6 months b). Between 6 months to 1 year c). More than 1 year

Please rate on a 5 point scale of 1 to 5 ( 3 appropriate box)

A)		1	2	3	4	5
		Excellent	Very Good	Good	Satisfactory	Unsatisfactory
	Company Related
I)	Quality & content of Annual Report for the year 2006-2007:
i.	Design, layout & presentation of information
ii.	Message from Chairperson & Managing Director of the Company
iii.	Management Discussion & Analysis report
iv.	Report on Corporate Governance
v.	Investor information content updation
vi.	Financials at a glance

II)	Company’s website:
i.	Accessibility
ii.	Design & layout
iii.	Easy to navigate & search
iv.	Downloading of required information
v.	Response time for queries raised/information asked

B) Services from Registrar & Transfer Agent (RTA)

		1	2	3	4	5
		Excellent	Very Good	Good	Satisfactory	Unsatisfactory
i.	Accessibility / convenience through letter, email, phone or internet.
ii.	Promptness in addressing your queries/complaints.
iii.	Promptness in processing request for share transfer, transmission, issuance of duplicate share certificate etc.
iv.	Timely processing of request for dematerialsiation.
v.	Timely processing request for duplicate dividend warrants.
vi.	Courtesy / attitude of Executives in solving your queries / complaints.
	Overall rating

C) Other information:

(a) Do you receive your copy of Annual Report on time? Yes No

(b) Do you receive your dividend warrants / ECS credit on time? Yes No

by the Executives of the Company and its RTA?

Views/Suggestions for improvement, if any

Thank you for your time and support.